Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences and interactions. This policy explains how QENEX uses cookies on qenex.ai and related subdomains.
Cookies We Use
We use a minimal set of cookies, limited to what is necessary to operate the site:
| Name | Type | Purpose | Duration |
|---|---|---|---|
qenex_session |
Strictly necessary | Maintains your authenticated session in the portal | Session |
KEYCLOAK_SESSION |
Strictly necessary | Authentication token from identity provider | 8 hours |
__Host-next-auth.csrf-token |
Strictly necessary | CSRF protection for portal forms | Session |
Cookies We Do Not Use
QENEX does not use:
- Advertising or retargeting cookies
- Third-party analytics cookies (e.g. Google Analytics)
- Social media tracking cookies
- Persistent device fingerprinting cookies
Legal Basis
Strictly necessary cookies are exempt from consent requirements under UK PECR (Privacy and Electronic Communications Regulations) and ICO guidance, as they are essential to provide a service you have requested.
Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies may prevent you from using authenticated parts of the platform. For guidance, visit aboutcookies.org.
Changes to This Policy
We may update this policy if we change how we use cookies. The "Last updated" date indicates when it was last revised.
Contact
For cookie-related enquiries: privacy@qenex.ai